How To Reset Hisense Smart TV?

Is your Hisense Smart TV acting up? Don’t worry, we’ve got you covered! In this comprehensive guide, we’ll walk you through the simple steps to reset your Hisense Smart TV like a pro.

Whether you’re experiencing network issues, audio problems, or app glitches, a reset can often do the trick. So, let’s dive right in and get your TV back on track!

Preparing for the Reset

Before diving into the reset process for your Hisense Smart TV, it’s important to make a few preparations to ensure a smooth experience. 

Taking these steps will help you gather the necessary information, protect your important data, and avoid any potential issues that may arise during the reset.

Gathering necessary information and equipment

To begin, gather the following information and equipment:

  • Model number: Locate the model number of your Hisense Smart TV. This information is usually found on the back of the TV or in the user manual.
  • Remote control: Ensure that you have the remote control that came with your TV. You’ll need it to navigate through the settings menu.
  • Stable power source: Make sure your TV is connected to a stable power source to prevent any interruptions during the reset process.

Backing up important data and settings

Before proceeding with the reset, it’s crucial to back up any important data and settings that you want to keep. This includes personalized settings, app preferences, and any saved content on the TV. Backing up can be done by:

  • Taking photos or notes of your current settings: Capture the settings menu screens or write down important configurations.
  • Saving app preferences: If you have any apps installed on your TV, make a note of your preferences, login information, and any customizations you’ve made.
  • Backing up content: If you have personal files or media stored on your TV, consider transferring them to an external storage device or a cloud storage service.
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Disconnecting external devices

To avoid any potential conflicts or complications during the reset process, disconnect any external devices connected to your Hisense Smart TV. 

This includes gaming consoles, sound systems, streaming devices, or any other peripherals. Removing these devices ensures a clean reset and prevents any interference that may hinder the process.

Resetting Hisense Smart TV: Step-by-Step Instructions

Is your Hisense Smart TV acting up? Don’t worry! Resetting your TV can often solve common issues and get it back to its optimal performance.

Accessing the Settings Menu

To start the reset process, you’ll need to access the Settings menu on your Hisense Smart TV. Don’t worry if you’re not sure how to get there – we’ve got you covered! Here are a few ways to access the menu, depending on your TV model:

  • Grab your TV remote control and look for the Menu button. Press it to bring up the Settings menu.
  • If you’re on the Home screen, keep an eye out for the Settings icon and select it.
  • Some Hisense Smart TVs have quick access buttons on the remote control. Look for the Settings button and press it to directly access the menu.

Navigating to the Reset Option

Once you’re in the Settings menu, it’s time to find the “Reset” or “Factory Reset” option. This option may be located under different categories like System, Setup, or General.

Take a moment to explore the menu and look for these options. It’s important to understand the differences between a soft reset and a hard reset:

  • Soft Reset: This option restores your TV to its default settings while keeping your installed apps and personal preferences intact.
  • Hard Reset: Choosing this option will erase all data, including installed apps and personal settings, bringing the TV back to its original factory state.
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Confirming the Reset

Before proceeding with the reset, pay close attention to any warning messages that appear on the screen.

These messages provide important information about what will happen during the reset process. It’s crucial to read and understand them before confirming the reset.

Completing the Reset

Once you’ve confirmed the reset, sit back and wait for your Hisense Smart TV to restart. This may take a few moments, so be patient.

After the reset is complete, you’ll need to go through the initial setup and configuration process. This involves selecting your preferred language, connecting to a network, and signing in to your accounts.

Troubleshooting Common Issues

Experiencing issues with your Hisense Smart TV even after a reset? Don’t worry, we’ve got you covered! I’ll provide you with some troubleshooting tips to help you address common issues that may persist after a reset.

Network Connectivity Problems

If you’re facing network connectivity problems with your Hisense Smart TV, here are a few things you can try:

  • Check your Wi-Fi connection: Ensure that your TV is connected to the correct Wi-Fi network and that the signal strength is strong enough.
  • Restart your router: Sometimes, a simple router restart can resolve connectivity issues. Unplug your router, wait for a few seconds, and plug it back in.
  • Update your TV’s firmware: Check for any available firmware updates for your Hisense Smart TV. Updating the firmware can often fix network-related bugs.

Audio, Video, or App-Related Issues

Having trouble with audio, video, or apps on your Hisense Smart TV? Try these troubleshooting steps:

  • Check audio and video settings: Make sure the volume is turned up and that the correct audio output is selected. Also, ensure that the video settings are properly configured.
  • Update apps: Outdated apps can sometimes cause issues. Check for updates in the app store and install them if available.
  • Clear app cache: If a specific app is causing problems, try clearing its cache. This can be done through the app settings or by uninstalling and reinstalling the app.
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Frequently Asked Questions (FAQs)

1: Will resetting my Hisense Smart TV delete all my apps and settings?

Yes, performing a hard reset on your Hisense Smart TV will erase all data, including installed apps and personal settings.

2: How often should I reset my Hisense Smart TV?

Resetting your TV is not something you need to do regularly. It is typically done when you encounter persistent issues that cannot be resolved through other troubleshooting methods.

3: Can I reset my Hisense Smart TV using the remote control?

Yes, you can access the reset options through the TV’s Settings menu using the remote control. However, the exact steps may vary depending on your TV model.

4: Why is my Hisense Smart TV not connecting to Wi-Fi after a reset?

After a reset, you may need to reconnect your Hisense Smart TV to your Wi-Fi network. Ensure that you select the correct network and enter the correct password.


Resetting your Hisense Smart TV can be a helpful solution for resolving software-related issues and restoring the TV to its default state.

Whether you opt for a soft reset or a hard reset, following the proper steps outlined in the user manual or seeking assistance from Hisense customer support will ensure a smooth and hassle-free reset process. Enjoy your refreshed TV experience!

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